These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TakeDex, an Ohio limited liability company ("TakeDex," "we," "us," or "our"), governing your access to and use of the TakeDex platform, website, and all related services (collectively, the "Services").
By accessing the Services, creating an account, submitting a free scan request, or clicking any "I agree," "Continue," or similar button, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" shall refer to both you and that entity.
TakeDex provides an AI-assisted content protection platform designed to help creators identify and pursue the removal of unauthorized reproductions of their original content. Our Services include, without limitation:
To use the Services, you must:
By creating an account, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you must not use the Services. We reserve the right to terminate accounts we believe do not meet eligibility criteria.
The Services are intended solely for creators protecting their own original content. Use of the Services to target content you do not own or have rights to is strictly prohibited and may expose you to civil or criminal liability.
You must register for an account to access most features of the Services. When registering, you agree to:
You are responsible for all activity that occurs under your account, whether or not you authorized it. TakeDex will not be liable for any loss or damage arising from your failure to maintain account security.
We reserve the right to disable accounts, refuse registration, or remove content at our sole discretion if we believe a violation of these Terms has occurred.
By submitting content, usernames, URLs, images, or other materials to TakeDex for protection, you represent, warrant, and attest that:
This attestation is logged at the time of account creation and updated each time you add new content to the platform. Filing a knowingly false DMCA notice is a federal offense under 17 U.S.C. § 512(f) and may expose you to civil liability. TakeDex assumes no responsibility for notices filed based on inaccurate information you provide.
When the Services identify content that may infringe your rights, TakeDex may, acting as your authorized agent, submit DMCA takedown notices or equivalent removal requests to the relevant platform or hosting provider.
You acknowledge and agree that:
TakeDex offers an optional FaceMatch feature that uses facial recognition technology to identify your likeness in images and videos across monitored sources. Use of FaceMatch is entirely optional and requires your explicit, affirmative opt-in consent, separate from general account creation.
By enabling FaceMatch, you:
You may withdraw your FaceMatch consent and request permanent deletion of your biometric data at any time by visiting your account settings or contacting us at support@takedex.com. Upon receipt of a valid deletion request, we will permanently delete your biometric data within 30 days.
TakeDex processes biometric data in compliance with applicable state privacy laws, including but not limited to Ohio's data protection regulations. Where required by applicable law, additional consent mechanisms may apply.
You agree not to use the Services to:
Violation of this section may result in immediate account termination, reporting to law enforcement, and/or civil legal action.
Certain features of the Services require payment of subscription fees. By subscribing to a paid plan, you authorize TakeDex to charge your designated payment method on a recurring basis at the applicable rate.
Billing: Subscription fees are billed in advance on a monthly or annual basis, depending on the billing cycle you select at purchase. All prices are listed in U.S. dollars and are exclusive of applicable taxes.
Taxes: You are responsible for all sales, use, or other taxes imposed on the Services by any taxing authority. Where required by law, TakeDex will collect and remit applicable taxes.
Cancellation: You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period. You will retain access to paid features through the end of the period for which you have paid.
No refunds: All sales are final. TakeDex does not provide refunds or credits for any subscription fees, including for partial billing periods, unused time, or after cancellation. Cancelling stops future renewals only. This applies except where a refund is required by applicable law.
Price changes: We may change subscription pricing at any time. We will provide at least 30 days' advance notice of any price increase to active subscribers via email. Continued use after the effective date of a price change constitutes acceptance of the new pricing.
As between you and TakeDex, you retain all intellectual property rights in the content you submit to the platform. By submitting content, you grant TakeDex a limited, non-exclusive, royalty-free license to use, reproduce, process, and analyze your content solely for the purpose of providing the Services to you.
All rights in and to the TakeDex platform, including its software, algorithms, designs, trademarks, service marks, logos, and documentation, are owned exclusively by TakeDex or its licensors. These Terms do not grant you any rights to TakeDex intellectual property except the limited right to use the Services as permitted herein.
The TakeDex name, logo, and wordmark are trademarks of TakeDex. You may not use our trademarks without our prior written consent.
The Services interact with numerous third-party platforms, services, and websites ("Third-Party Services") in order to detect and report infringing content. TakeDex does not own, control, or endorse any Third-Party Services and is not responsible for their content, policies, or availability.
The effectiveness of DMCA notices and removal requests depends entirely on the cooperation of Third-Party Services. TakeDex has no ability to compel any third party to remove content, and the response of any platform to a takedown notice is outside our control.
Your use of Third-Party Services is subject to their respective terms of service and privacy policies. TakeDex is not liable for any losses or damages arising out of your interaction with Third-Party Services.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TakeDex EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
No advice or information, whether oral or written, obtained from TakeDex or through the Services will create any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TakeDex, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF TakeDex HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL TakeDex'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO TakeDex IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
Parties covered by these protections. Every disclaimer, limitation, exclusion, release, and waiver in these Terms applies equally and in full to TakeDex and to its parent companies, subsidiaries, affiliates, joint ventures, owners, operators, members, managers, shareholders, officers, directors, employees, contractors, agents, suppliers, licensors, service providers, payment processors, and their respective successors and assigns (together, the “TakeDex Parties”). Any business or service that owns, operates, hosts, powers, or is otherwise affiliated with TakeDex is a TakeDex Party for the purposes of these Terms, and may enforce this Section directly.
Release and waiver of claims. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BY CREATING AN ACCOUNT OR USING THE SERVICES YOU KNOWINGLY AND VOLUNTARILY RELEASE, WAIVE, AND FOREVER DISCHARGE THE TakeDex PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, SUITS, CAUSES OF ACTION, LIABILITIES, LOSSES, COSTS, AND DAMAGES OF EVERY KIND — WHETHER KNOWN OR UNKNOWN, FORESEEN OR UNFORESEEN, AND WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, STATUTE, OR OTHERWISE — ARISING OUT OF OR RELATING TO: (A) THE SERVICES, OR YOUR USE OF OR INABILITY TO USE THEM; (B) ANY LOSS, DELETION, CORRUPTION, ALTERATION, OR UNAVAILABILITY OF ANY DATA OR CONTENT; (C) ANY UNAUTHORIZED ACCESS TO, INTERCEPTION OF, DISCLOSURE OF, OR EXPOSURE OF YOUR DATA, CONTENT, OR PERSONAL INFORMATION, INCLUDING ANY SECURITY INCIDENT OR DATA BREACH; (D) ANY ACT OR OMISSION OF ANY THIRD-PARTY PLATFORM, HOST, REGISTRAR, SEARCH ENGINE, VENDOR, OR PROCESSOR; AND (E) ANY FAILURE TO LOCATE, REMOVE, OR PREVENT THE RE-UPLOAD OF ANY CONTENT.
To the maximum extent permitted by applicable law, you agree that you will not commence, file, join, or participate in any lawsuit, arbitration, class action, or other proceeding against any TakeDex Party in respect of any claim released above, and you accept the remedies described in this Section as your sole and exclusive remedy.
Assumption of risk. You acknowledge that no method of transmission or electronic storage is completely secure, that the Services necessarily involve transmitting, storing, and analyzing sensitive material, and that you submit content and personal information at your own risk. You knowingly assume the risk of data loss and data exposure as a condition of using the Services.
Savings clause. Some jurisdictions do not permit the exclusion or limitation of certain damages, or the release or waiver of certain rights, so parts of this Section may not apply to you. Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited — including any non-waivable rights you hold under applicable data-protection law. If any part of this Section is held unenforceable, it shall be enforced to the greatest extent permitted, and the remainder of this Section shall remain in full force and effect.
You agree to defend, indemnify, and hold harmless TakeDex and its officers, directors, employees, agents, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
This indemnification obligation will survive termination of your account and these Terms.
These Terms are effective from the date you first access the Services and remain in effect until terminated.
Termination by you: You may terminate your account at any time by canceling your subscription and deleting your account through the dashboard settings, or by contacting support@takedex.com.
Termination by TakeDex: We may suspend or terminate your access to the Services immediately, without prior notice or liability, if we determine in our sole discretion that you have violated any provision of these Terms, engaged in fraudulent or harmful conduct, or if required to do so by law.
Effect of termination: Upon termination, your right to use the Services ceases immediately. We may delete your account data in accordance with our Privacy Policy. All provisions of these Terms that by their nature should survive termination — including ownership provisions, warranty disclaimers, indemnity, and limitations of liability — shall survive.
These Terms and any dispute arising out of or related to the Services shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict-of-law principles.
Informal resolution: Before initiating any formal legal proceeding, you agree to first contact TakeDex at support@takedex.com and attempt in good faith to resolve the dispute informally. You and TakeDex agree to use reasonable efforts to resolve any dispute within thirty (30) days of the initial notice.
Jurisdiction: If informal resolution is unsuccessful, you agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the state or federal courts located in Ohio, and you hereby consent to personal jurisdiction and venue in such courts.
Class action waiver: To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action.
Time limitation: Any claim arising out of or related to these Terms or the Services must be brought within one (1) year of the event giving rise to the claim, or the claim is permanently barred.
We reserve the right to modify, add to, or remove any part of these Terms at any time, in our sole discretion and without prior notice. Revised Terms take effect immediately upon being posted to this page, and the “Last updated” date will be revised to reflect the change. It is your responsibility to review these Terms periodically.
Your continued use of the Services, or your continued maintenance of a TakeDex account, after revised Terms are posted constitutes your acceptance of those Terms. You expressly agree that you do not need to take any affirmative step to accept a change, and that by not deleting your account you automatically consent to the revised Terms in full.
If you do not agree to any revision, your sole and exclusive remedy is to stop using the Services and delete your account before continuing to use them. We are under no obligation to notify you individually of any change, whether material or not.
Entire agreement: These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and TakeDex with respect to the Services and supersede all prior agreements and understandings.
Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. TakeDex may assign these Terms without restriction.
No agency: Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and TakeDex. When we act as your agent for the purpose of submitting takedown notices, that agency is limited strictly to that function.
Force majeure: TakeDex will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, natural disasters, or third-party platform outages.
Headings: Section headings are for convenience only and have no legal effect.
If you have questions, concerns, or requests relating to these Terms, please contact us at:
TakeDex requires all creators to complete a government-issued identity verification process before activating content protection services on their account. This section explains why we collect this information, how it is used, and the legal basis for doing so.
You must be at least 18. Accepted image formats are JPG, PNG, WEBP, HEIC, or PDF, up to 10 MB each. Documents are encrypted and reviewed by our compliance team, usually within 24 hours.
Why we require ID verification. TakeDex operates a DMCA takedown and content-removal service that acts as your authorized agent when submitting legal notices to third-party platforms. The integrity of the DMCA process depends on notices being filed by legitimate rights-holders. Because our notices carry your authority and assert rights in content you claim to own, we are legally and ethically obligated to verify that:
Legal basis for identity verification. Our identity verification requirement is grounded in several overlapping legal and compliance frameworks:
What we collect. During the identity verification process, we collect:
How your data is protected. All identity verification documents are encrypted in transit (TLS 1.3) and at rest (AES-256). Document images are retained only for as long as required by applicable law or our compliance obligations and are never sold, licensed, or shared with third parties except as required by law. You may request deletion of your identity verification data at any time by contacting support@takedex.com, subject to retention obligations imposed by applicable legal or regulatory requirements.
Consequences of failed or fraudulent verification. If you are unable to complete identity verification, you may not access paid content protection features. If verification reveals that you provided false information or that you do not hold the rights you claimed, your account will be terminated and any notices filed on your behalf may be retracted. You may also be subject to civil liability under 17 U.S.C. § 512(f) and applicable state law.
TakeDex respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act of 1998, 17 U.S.C. § 512 ("DMCA"). This section describes how TakeDex handles DMCA notices related to content on our own platform, separate from the takedown services we provide to you as a subscriber.
Designated Agent. If you believe that content on the TakeDex platform (e.g., content in user accounts or uploaded materials) infringes your copyright, you may submit a written notice to our Designated DMCA Agent:
Requirements for a valid DMCA takedown notice. To be effective, your written notice must include all of the following under 17 U.S.C. § 512(c)(3):
Counter-notice procedure. If you believe that material on the TakeDex platform was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notice to our Designated Agent. A valid counter-notice must include:
Upon receipt of a valid counter-notice, TakeDex will provide a copy to the original complainant and may restore the removed material within 10–14 business days unless the complainant notifies us that it has filed a legal action to restrain the allegedly infringing activity.
Repeat infringer policy. TakeDex maintains a policy of terminating the accounts of users who are determined, in our reasonable judgment, to be repeat infringers of intellectual property rights in appropriate circumstances.
The European Union's Digital Services Act (Regulation (EU) 2022/2065, "DSA") imposes obligations on online platforms operating in the European Union. To the extent the DSA applies to TakeDex and our Users in the EU, this section describes our relevant commitments and procedures.
Transparency. TakeDex publishes clear information about the content moderation practices, automated decision-making systems, and detection methodologies used in connection with the Services. Our AI detection systems are designed to reduce false positives, but we acknowledge that automated outputs carry inherent uncertainty.
Notice and action. Any person or entity may submit a notice to TakeDex regarding content on our platform that they believe is illegal under applicable EU law or violates our Terms. Notices may be submitted to support@takedex.com and should include:
Timely action. We will process notices submitted in accordance with the above requirements in a timely, non-arbitrary, and diligent manner. Where we decide to remove or restrict access to content, we will provide a statement of reasons to the affected user where technically feasible and required under applicable law.
Redress mechanisms. Users who believe that a content moderation decision was made in error may appeal that decision by contacting support@takedex.com within 30 days of receiving notice of the decision. We will review appeals and provide a written response within 15 business days.
Trusted flaggers. TakeDex will cooperate with authorities and organizations designated as trusted flaggers under Article 22 of the DSA and will prioritize processing of notices submitted by such entities.
Automated detection. Where TakeDex uses automated systems to detect, flag, or remove content — including AI-based image matching and facial recognition — we maintain human oversight of high-impact decisions and provide affected parties with access to a meaningful appeals process.
Point of contact. For DSA-related inquiries from regulatory authorities and users in the European Union, our single point of contact is: support@takedex.com.
TakeDex recognizes that the non-consensual distribution of intimate images — commonly referred to as "revenge porn," "image-based sexual abuse," or non-consensual intimate imagery ("NCII") — causes severe harm to individuals. We are committed to taking meaningful action to help affected individuals remove such content from online platforms.
Eligibility for NCII removal assistance. Individuals who believe that intimate images of themselves are being distributed without their consent may request NCII removal assistance from TakeDex. You do not need to be a paying subscriber to submit an initial NCII removal request; however, ongoing monitoring services require an active subscription.
How to submit an NCII removal request. To request assistance with the removal of non-consensual intimate imagery, contact us at ncii@takedex.com with the subject line NCII Removal Request. Your submission should include:
You are not required to provide copies of the infringing content to TakeDex. Where possible, URLs and platform-specific identifiers are sufficient.
Our process. Upon receipt of a valid NCII removal request, TakeDex will:
Applicable law. The non-consensual distribution of intimate images is a criminal offense in Ohio under Ohio Revised Code § 2917.211, and under the federal TAKE IT DOWN Act (Pub. L. 119-12, signed May 19, 2025; NCII as defined at 15 U.S.C. § 6851). TakeDex will cooperate with law enforcement investigations involving NCII where legally required or appropriate.
Platform cooperation. Many major platforms maintain dedicated NCII removal policies and partner with organizations such as the StopNCII hash-matching database. TakeDex works alongside these programs and may, with your consent, submit hashes of reported content to relevant clearinghouses to prevent re-upload across participating platforms.
Minors. TakeDex treats all reports involving imagery of persons under the age of 18 as the highest priority. Such reports will be escalated immediately and reported to the National Center for Missing and Exploited Children (NCMEC) CyberTipline as required by 18 U.S.C. § 2258A. Do not submit images of minors to TakeDex; instead, report directly to NCMEC at missingkids.org/cybertipline.
Limitations. As with all removal services, TakeDex cannot guarantee that content will be removed by any particular platform, or that content will not be re-uploaded after removal. We are committed to continued monitoring and re-filing as part of active NCII cases, but permanent removal depends on the cooperation of third-party platforms.
To provide the Services, you may upload photographs, videos, and other original works ("Protected Content"), reference images used for facial-recognition matching (see Section 7), and government-issued identity documents (see Section 20). Because this material is sensitive, we hold it to a heightened standard of protection, described in this Section and in our Privacy Policy.
Private storage. Your Protected Content and reference images are stored in non-public storage that is not served or indexed on the open web. Identity documents are additionally encrypted at rest using AES-256-GCM encryption and kept in a segregated, access-restricted vault. Access to your files is limited to authorized TakeDex personnel who require it to deliver the Services, and administrative access to identity documents is logged for audit.
Use limited to the Services. We use your uploaded content solely to operate the Services on your behalf — for example, to generate perceptual "fingerprints" (hashes) of your content so our systems can detect unauthorized copies, re-uploads, crops, mirrored versions, and re-encodes across the sites we monitor, and to substantiate takedown notices. We do not sell, license, publish, or otherwise share your content with third parties, except (i) the minimum disclosure reasonably necessary to submit a removal or legal notice on your behalf, or (ii) where required by law or valid legal process.
We store your content and its fingerprints. To deliver the most accurate reverse-image and facial-recognition matching, we both securely store the content you upload and generate perceptual "fingerprints" (hashes) from it. We deliberately retain the original content — not only the fingerprint — because keeping it lets us re-analyze it with improved matching models over time, verify suspected matches, and substantiate takedown notices. The fingerprints themselves are mathematical representations and are not a reproduction of your content.
Images and video. This fingerprinting applies to both images and video. For video content, we extract representative frames ("keyframes") and generate a perceptual fingerprint (hash) of each, so our systems can detect re-uploaded, clipped, trimmed, re-encoded, watermarked, or thumbnailed copies of your videos across the sites we monitor — the same way we do for images. Video keyframe fingerprints are mathematical representations of individual frames and are not a reproduction of your video.
Content we find on third-party sites. By contrast, for material our systems discover on other websites, we store only its perceptual fingerprint and the URL where it appears — we do not download or retain a copy of that third-party content. We hold actual files only for content you upload to your own account.
Retention and deletion. We retain your uploaded content for as long as your account is active or as reasonably needed to provide the Services. You may review, export, or delete your content at any time from your dashboard. When you delete an item, or delete your account, the associated files are purged from our active storage and the related derived data is removed, subject to routine backup rotation and any retention we are legally required to maintain (for example, records tied to a legal hold or an open NCII matter). Identity documents are further subject to the retention limits described in Section 20.
Security measures and limits. We employ encryption, access controls, network-origin restrictions, and other administrative and technical safeguards designed to protect your content. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. You upload content at your own risk and agree to notify us promptly at support@takedex.com if you believe your account or content has been accessed without authorization.
Your responsibilities. You represent that you own or control the rights to the content you upload and that you have the right to submit it for the purposes described in these Terms (see Section 5). You should retain your own copies of any content you value; the Services are a protection and enforcement tool and are not intended to serve as your sole backup or archive.
By creating an account and accepting these Terms, you expressly consent to the TakeDex Parties collecting, generating, storing, processing, analyzing, transmitting, and disclosing data about you, your content, your online presence, and the material we locate on your behalf, to the extent we reasonably consider necessary or useful to deliver any service we offer, now or in the future.
Services covered. This consent applies across every service TakeDex provides, including: DMCA and copyright takedowns; non-consensual intimate imagery (NCII) and revenge-porn removal; Digital Services Act (DSA) notices, reporting, and compliance; reputation protection and search-result suppression; and account handling relating to abuse, harassment, reporting, evidence collection, and case documentation.
What we may collect and generate. This includes the content you upload; reference images and facial-recognition templates (Section 7); government-issued identity documents (Section 20); your names, aliases, handles, and linked profiles; URLs, page content, titles, and metadata of material located on third-party sites; screenshots and archival captures taken as evidence; perceptual fingerprints (hashes) of images and video keyframes; correspondence with platforms, hosts, registrars, and regulators; case and ticket records; and account, billing, device, and log data.
How we may use it. To search, crawl, index, match, and monitor third-party sites for your content; to build, timestamp, and preserve evidence; to prepare, submit, escalate, and follow up on removal and legal notices; to correspond with platforms, hosts, registrars, search engines, regulators, and law enforcement; to verify your identity and your ownership of the content; to detect and prevent abuse of the Services; and to maintain and improve the accuracy of our detection and matching systems.
Disclosure on your behalf. You authorize us to act as your agent for the purposes described above and to disclose the minimum information reasonably necessary to a platform, host, registrar, search engine, regulator, law-enforcement body, or professional adviser in order to obtain a removal or pursue a complaint. You understand that submitting a notice may require identifying you as the rights holder, the person depicted, or the complainant, and that some recipients forward notices to the uploader or publish them to a transparency database.
Withdrawing consent. You may withdraw this consent at any time by deleting the relevant content or closing your account. Withdrawal operates prospectively only: it does not affect processing already carried out, notices already submitted, or records we must retain for legal, evidentiary, or regulatory reasons. Withdrawing consent may mean we can no longer provide some or all of the Services to you.
This Section is in addition to, and does not limit, our Privacy Policy, Section 7 (FaceMatch and Biometric Data), Section 20 (Identity Verification), and Section 24 (Content Storage, Security & Retention). Where applicable data-protection law gives you rights that cannot be waived, those rights are unaffected by this Section.
Some of our services — particularly harassment, abuse, and NCII casework — work best when we can see the material directly. You may therefore choose to give TakeDex access to one or more of your third-party accounts (for example a social media, messaging, or email account), including by supplying login credentials or one-time authentication codes, so that we can view, capture, screenshot, document, and preserve evidence of harassment, threats, abusive messages, or unauthorized images sent to or about you.
Providing access is entirely voluntary and entirely at your own risk. You are never required to give us credentials in order to use the Services, and you should provide them only if you accept the risks described in this Section. Where a platform offers delegated or read-only access, we recommend you use that instead of sharing a password, and we recommend you change your password and revoke our access once the relevant work is complete.
Your representations. By giving us access you represent and warrant that: (a) the account is yours, or you are fully authorized to grant access to it; (b) you have the right to permit us to view, capture, and store the material in it, including messages and images sent to you by other people; (c) granting us access does not breach the terms of service of the platform concerned or any other agreement or law binding on you; and (d) you are not asking us to access any account, device, or material belonging to another person without their authorization.
Platform rules and account risk. You acknowledge that many platforms prohibit sharing credentials or permitting third-party access, and that as a result the account you give us access to may be restricted, locked, suspended, or permanently terminated, may lose content or message history, or may trigger additional security challenges. You accept that risk entirely, and the TakeDex Parties bear no liability for it.
Scope and direction. Where you grant access, we act solely as your agent and at your direction, and only for the purpose of locating, capturing, documenting, and preserving evidence and pursuing removals or complaints on your behalf. We will not post, send messages, alter settings, delete content, or make purchases from your account unless you specifically ask us to.
How we handle credentials. Where you choose to send us credentials, we ask that you send them by email rather than through your dashboard or a support ticket, so that they are not retained in your account record on the platform. Credentials we receive are held in encrypted storage maintained separately from the Services, are made available only to the personnel working on your matter, and the source email is deleted once the credentials have been transferred. We remove stored credentials when your matter is closed or when you ask us to, and we ask that you change your password at that point as well.
This paragraph describes our current operational practice and is provided for transparency. It is not a warranty, guarantee, or contractual undertaking as to any particular security outcome or retention period; it does not modify Section 13 or Section 24; and it does not create, expand, or revive any liability that these Terms otherwise exclude. Nothing in it limits the disclaimers in this Section or your acceptance of the risks described above.
Third-party material. You direct and authorize us to capture and store material created by other people that appears in your account — including their messages, usernames, profile information, and any images they send you — for use as evidence. You accept responsibility for that direction, and you agree that the release, waiver, indemnity, and limitation of liability in Sections 13, 14, and 26 apply to any claim arising from it, including any claim brought by the person whose material was captured.
No liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TakeDex PARTIES SHALL HAVE NO LIABILITY WHATSOEVER ARISING OUT OF OR RELATING TO ANY ACCESS YOU GRANT US OR ANY CREDENTIALS YOU PROVIDE, INCLUDING WITHOUT LIMITATION: (A) ANY SUSPENSION, LOCKOUT, RESTRICTION, OR TERMINATION OF THE ACCOUNT BY THE PLATFORM; (B) ANY LOSS, DELETION, OR UNAVAILABILITY OF MESSAGES, MEDIA, FOLLOWERS, OR ACCOUNT HISTORY; (C) ANY UNAUTHORIZED USE, INTERCEPTION, DISCLOSURE, OR EXPOSURE OF CREDENTIALS OR OF ANYTHING VIEWED OR CAPTURED THROUGH THEM, INCLUDING AS A RESULT OF A SECURITY INCIDENT; (D) ANY ACT OR OMISSION OF THE PLATFORM, OF THE PERSON HARASSING YOU, OR OF ANY OTHER THIRD PARTY; OR (E) ANY CONSEQUENCE OF EVIDENCE BEING CAPTURED, NOT CAPTURED, LOST, OR FOUND INADMISSIBLE OR INSUFFICIENT IN ANY PROCEEDING.
Indemnity. In addition to Section 14, you agree to defend, indemnify, and hold harmless the TakeDex Parties from and against any claim, demand, proceeding, penalty, loss, or expense (including reasonable legal fees) brought by any platform, any person whose material was captured, or any other third party, arising out of or relating to access you granted us or credentials you provided.
Your responsibilities. You are responsible for revoking access and changing your password when the work is complete or your account is closed, for maintaining your own copies of anything you need, and for telling us promptly at support@takedex.com if you believe access should be withdrawn. We may decline or discontinue account access at any time, for any reason, without liability.